The Borderless Account was phased out as part of a strategic update to offer customers a more streamlined and cost-effective way to manage international transactions through our multi-currency accounts. This update enhances the flexibility and user experience for both individuals and businesses.

Yes, Snuff accounts allow you to hold multiple currencies. You can manage different currencies in one account, making it easier to conduct international transactions or manage your funds in various currencies. This is especially useful for frequent travelers and international businesses.

We offer a range of features including multi-currency accounts, online banking, mobile apps, personalized financial advice, investment options, and secure transactions. Our services are designed to meet the diverse needs of personal and business banking customers, with easy access to funds and seamless management of finances.

The main objective of our services is to provide our customers with reliable, flexible, and secure banking solutions. We aim to simplify banking operations, offer personalized services, and support our customers' financial growth both locally and internationally.

A multi-currency card allows you to store and use multiple currencies in one card. This card is great for international travelers as it lets you spend in different currencies without incurring foreign exchange fees. It can be used for ATM withdrawals, purchases, and online transactions.

To open an account with Oriental Stead Bank, you can either visit a branch, apply online through our website, or use our mobile banking app. You’ll need to provide proof of identity, proof of address, and other documentation based on the type of account you wish to open.

Yes, you can open a business account online by visiting our website and submitting the required documentation, such as business registration papers and proof of identity for the business owners. Our customer service team is also available to assist you throughout the process.

You can check your account balance through our online banking portal or mobile app. Additionally, you can use an ATM to check your balance or call our customer service team for assistance.

You can transfer money between accounts using our online banking platform, mobile banking app, or by visiting one of our branches. Transfers can be made immediately or scheduled for a later date, depending on your preferences.

To update your personal information, you can log into your online banking account and update your details in the settings section. Alternatively, you can visit one of our branches or contact our customer service team to help you make changes to your account information.

You can set up alerts for your account through our online banking platform or mobile app. Alerts can be configured for various activities such as balance changes, upcoming bill payments, and large transactions, keeping you informed and secure.

To close your account, please visit one of our branches or contact our customer service team. You’ll need to clear any outstanding balance or pending transactions before closing the account.

Yes, you can change the type of your account. Please contact our customer support team or visit a branch to discuss your needs and we will help you transition to a different account type.

The minimum balance requirement varies depending on the type of account you have. You can check the terms and conditions of your account, or contact our customer support team for specific details on minimum balance requirements.

If you suspect fraudulent activity on your account, immediately contact our customer service team. We will block any unauthorized transactions and work with you to investigate and resolve the issue. You can also report fraud through our online banking platform.

Yes, you can set up automatic bill payments using our online banking or mobile app. This service allows you to schedule recurring payments for utility bills, credit cards, and other services, ensuring you never miss a payment.

You can change your PIN through our online banking system or by visiting an ATM. If you prefer, you can also call our customer support for assistance in changing your card PIN.

To apply for a loan, visit our website, fill out an application form, and submit the required documentation. Our team will review your application, conduct a credit assessment, and get in touch with you to finalize the loan process.

You can apply for a mortgage either online through our website, by visiting one of our branches, or by scheduling a meeting with a mortgage advisor. Our team will guide you through the required steps and help you understand the mortgage options available to you.

Yes, you can open a joint account with one or more account holders. Joint accounts are ideal for shared finances and allow all account holders to manage the account's funds. Please visit our branch to set up a joint account with the necessary documentation.

To activate your debit card, you can follow the instructions provided in the activation letter or email you received. Alternatively, you can activate your card by logging into our online banking system or calling our customer support team for assistance.

The interest rate on savings accounts varies depending on the type of account you have and the current market conditions. You can find the current rates on our website or by contacting customer service for more information.

To set up