Terms and Conditions

Welcome to Oriental Stead Bank. By accessing or using our website or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our services or access our website.

1. Acceptance of Terms

By accessing or using the services provided by Oriental Stead Bank, you agree to be bound by these Terms and Conditions, as well as any applicable policies and procedures that govern our services. If you do not agree with these terms, you should immediately cease the use of our services and contact us to close any accounts or cancel services that you have with us. Your continued use of our services constitutes your acceptance of these terms and conditions.

2. Services Provided

Oriental Stead Bank provides a comprehensive range of banking services to meet the needs of our customers. These services include, but are not limited to:

  • Savings accounts
  • Checking accounts
  • Loans and credit facilities
  • Online banking services
  • Mobile banking applications
  • Investment services
  • Foreign exchange and international remittance services
  • ATM services

We reserve the right to modify or discontinue any of our services at any time, with or without notice, in accordance with applicable laws and regulations. Any changes to our services will be reflected in the updated Terms and Conditions, which will be available on our website.

3. Eligibility

In order to use our services, you must meet the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must have the legal capacity to enter into binding contracts.
  • You must provide accurate and complete information during the application process, including personal identification details and financial information.
  • You must comply with all local and international laws, regulations, and compliance standards related to banking and financial services.

We reserve the right to refuse service to anyone who does not meet these eligibility requirements, or who provides false or misleading information. If you fail to meet the requirements at any time, we may suspend or terminate your account.

4. Account Security

You are responsible for maintaining the confidentiality of your account information, including your account number, password, PIN, and any other sensitive details. To ensure the safety of your account, you must take reasonable steps to protect your login credentials, such as using strong passwords and avoiding sharing your information with unauthorized parties.

If you believe that your account has been compromised or unauthorized access has occurred, you must immediately notify Oriental Stead Bank. We will take appropriate action to safeguard your account and assist with any necessary investigations.

5. Fees and Charges

Oriental Stead Bank may charge various fees in connection with the use of certain services. These fees may include, but are not limited to, account maintenance fees, transaction fees, wire transfer fees, ATM withdrawal fees, and loan-related fees.

5.1. Account Maintenance Fees

We charge a monthly maintenance fee for the continued use of certain accounts. The fee varies depending on the type of account you hold. Specific details about account fees are provided to customers at the time of account opening, and any updates to fees will be communicated in advance.

5.2. Transaction Fees

Certain transactions, such as wire transfers, international remittances, and non-network ATM withdrawals, may incur additional fees. Please refer to our fee schedule for specific details on the charges applicable to each transaction type.

6. Use of Online Services

Oriental Stead Bank offers online banking services to customers for convenient management of their accounts. By using our online services, you agree to adhere to all applicable rules and guidelines for online banking. This includes using secure devices, protecting your account credentials, and avoiding the use of shared or public computers for banking transactions.

In case of unauthorized access or suspected fraud, your access to online banking services may be suspended or terminated temporarily while we investigate the issue. We encourage customers to regularly monitor their accounts for any suspicious activity and to report it immediately.

7. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and ensuring that it is used responsibly. Please review our Privacy Policy to learn more about how we collect, use, and protect your data.

By using our services, you consent to the collection, use, and sharing of your data as described in our Privacy Policy. If you have any concerns or questions about our privacy practices, please contact us for clarification.

8. Limitation of Liability

In no event will Oriental Stead Bank be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes, but is not limited to, loss of data, loss of business, or any other economic or financial loss. We are not responsible for any technical issues or interruptions in our online banking services.

Our liability is limited to the maximum extent allowed by law. If you experience any issues with our services, your sole remedy is to contact us for assistance or, if applicable, seek a refund of any fees paid for the specific service in question.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Oriental Stead Bank is incorporated. By using our services, you agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for any disputes arising under these terms.

10. Amendments

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, with the updated date clearly displayed. We encourage you to review these terms periodically to stay informed about any changes that may affect your use of our services.

11. Termination of Services

We may terminate or suspend your account or access to services if we determine that you have violated any of these terms and conditions. You may also terminate your relationship with Oriental Stead Bank by notifying us in writing and closing your account. Any outstanding fees or charges must be settled prior to account closure.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us: